Shipping policy
Thank you for shopping with [Your Brand/Store Name]! We strive to deliver your orders quickly and securely. Please review our shipping policy below to understand how and when your products will be shipped.
1. Order Processing Time
-
All orders are typically processed within [e.g., 1 to 2] business days (Monday through Saturday, excluding public holidays) after receiving your order confirmation email.
-
You will receive another notification when your order has shipped, along with tracking information.
2. Shipping Rates & Delivery Estimates
We offer standard and expedited shipping options. Shipping charges for your order will be calculated and displayed at checkout.
-
Standard Domestic Shipping:
-
Estimated Delivery Time: [e.g., 3 to 7 business days]
-
Cost: [e.g., Free shipping on orders over ₹[Amount] / Flat rate of ₹[Amount]]
-
-
Express Shipping:
-
Estimated Delivery Time: [e.g., 2 to 4 business days]
-
Cost: Calculated at checkout based on location and weight.
-
Please note that delivery dates may vary slightly due to courier carrier delays, regional holidays, or unforeseen weather conditions.
3. Order Tracking
Once your order has been dispatched, we will send you a shipment confirmation email or SMS containing your tracking number and a link to track your package live.
4. Shipping Partners
We partner with reliable courier and logistics services (including Amazon Easy Ship and standard domestic carriers) to ensure your products reach you safely and on time.
5. Incorrect Address Disclaimer
-
It is the responsibility of the buyer to make sure that the shipping address entered is correct.
-
If you realize you entered an incorrect address, please contact us immediately at nehaparashar9595@gmail.com or via WhatsApp/Call at 9560457520. If the order has not yet been dispatched, we will gladly update it for you.
6. Missing or Lost Packages
If your tracking information shows that your package was delivered, but you have not received it, please check around your premises or check with neighbors/building security. If you still cannot locate it, please contact us within [e.g., 48 hours] of the marked delivery time at nehaparashar9595@gmail.com so we can raise an investigation with the courier partner.
7. Contact Us
If you have any questions or concerns regarding your shipment, please reach out to us at:
-
Email: nehaparashar9595@gmail.com
-
Call & WhatsApp: 9560457520